EWS 04
Access to services
05.04.2023

Access to services

Extreme weather events can destroy infrastructure needed for services such as power, water, and telecommunications. Across the North Island, Cyclone Gabrielle caused wide spread damage to power line networks, with 332,000 households cut off during the cyclone [8]. This extensive loss of power also meant that cell phone connectivity was down, with 660 mobile towers disconnected [8].

Water and wastewater infrastructure was also damaged, notably in Gisborne, where repairs to the water supply pipe into the city lasted for 45 days [36]. Furthermore, because of damage from Cyclone Gabrielle, roads, motorways, and bridges were closed across the North Island [10, 37]. Buses, trains, and ferries were delayed, detoured, or cancelled (including school bus services) [10, 37]. Hawke’s Bay and Gisborne experienced significant damage to infrastructure, causing communities to be cut off [10]. Restoration and repairs are long-term and still ongoing [11, 38]. Growing Up in New Zealand asked about access to services (gas, internet, phone coverage, power, water, and public transport) for the young person and their primary caregiver.

Disruption to services
Table 1
Duration of service disruption

Figure 16 . Shows mother/primary caregiver reported disruption to services due to the extreme weather events.

We asked the mothers/primary caregivers if they experienced disruption to any services (gas, internet, landline phone, mobile phone coverage, power, water, or none of the above) during or after the floods. This graph shows the number of mothers/primary caregivers who reported ‘yes’ the service was disrupted (bottom bar) or ‘no’ the service was not disrupted (top bar).Each bar is categorised by those who were affected (dark blue; n = 216, 26.7%), live in an area affected (light blue; n = 239, 29.6%), or were not affected (green; n = 353, 43.7%) by the extreme weather events.

Table 1.Number and Proportion of mothers/primary caregivers who reported disruption to services, reported for the total sample and for those affected, live in an area affected, and not affected.

Figure 17 . Shows how long the services were disrupted for as reported by the mother/primary caregiver.

We asked those mothers/primary caregivers who reported disruption to services ( gas supply: n = 21, internet: n = 187, landline phone: n = 57, mobile phone coverage: n = 131, power: n = 215, water: n = 109) how long the service was disrupted for. In this graph, each bar represents the different type of service (gas supply, internet, landline phone, mobile phone coverage, power, and water) and shows the number of participants who reported disruption for less than 2 days, 3 or more days, still disrupted, or not applicable.

Services needed and received

People may have needed (and may or may not have received) support for a range of things associated with the floods and/or cyclone, such as accommodation support, supplies (food, water, clothes), education (school supplies and other education needs), medical or mental health care, financial assistance, physical support (property, transport, belongings) and advice/support (with landlord, to manage insurance claims, to manage government options).

Accomodation Support

Figure 18 . Shows mother/primary caregiver reported accommodation support needed and received.

This graph shows the number of mothers/primary caregivers who needed accommodation support and did (n < 10) or did not (n = 20, 7.9%) receive it, and those who didn’t need accommodation support and did (n < 10) or did not (n = 222, 88.1%) receive it. 

Supplies (food, water, clothes)

Figure 19 . Shows mother/primary caregiver reported supplies (food, water, clothes) needed and received.

This graph shows the number of mothers/primary caregivers who needed supplies (food, water, clothes) and did (n = 72, 28.6%) or did not (n = 53, 21.0%) receive it, and those who didn’t need supplies and did (n < 10) or did not (n = 118, 46.8%) receive it.

Education

Figure 20 . Shows mother/primary caregiver reported education (school supplies and other education needs) needed and received.

This graph shows the number of mothers/primary caregivers who needed education support(school supplies and other education needs) and did (n = 10, 4.0%) or did not (n = 33,13.1%) receive it, and those who didn’t need education support and did (n < 10) or did not (n = 203,80.6 %) receive it.

Medical

Figure 21 . Shows mother/primary caregiver reported medical or mental health care needed and received.

This graph shows the number of mothers/primary caregivers who needed medical or mental health care and did (n = 18, 7.1%) or did not (n = 42, 16.7%) receive it, and those who didn’t need medical or mental health care and did (n < 10) or did not (n = 188, 74.6%) receive it.

Financial assistance

Figure 22 . Shows mother/primary caregiver reported financial assistance needed and received.

This graph shows the number of mothers/primary caregivers who needed financial assistance and did (n = 20, 7.9%) or did not (n = 59, 23.4%) receive it, and those who didn’t need financial assistance and did (n < 10) or did not (n = 167, 66.3%) receive it.

Physical support (property, transport, belongings)

Figure 23 . Shows mother/primary caregiver reported physical support (property, transport, belongings) needed and received.

This graph shows the number of mothers/primary caregivers who needed physical support (property, transport, belongings) and did (n = 35, 13.9) or did not (n = 86, 34.1%) receive it, and those who didn’t need physical support and did (n < 10) or did not (n = 128, 50.8%) receive it.

Advice support

Figure 24 . Shows mother/primary caregiver reported advice/support needed and received.

This graph shows the number of mothers/primary caregivers who needed advice support and did (n = 17, 6.8%) or did not (n = 35, 13.9%) receive it, and those who didn’t need advice support and did (n < 10) or did not (n = 193, 76.6%) receive it.

Young person reported transport

Public transport

Among the young people who participated in the Extreme Weather Survey (n = 680), over half (60.6%, n = 412) reported that the floods and/or cyclone did not impact their ability to use public transport, more than 1 in 5 (22.4%, n = 152) reported that their ability to use public transport was impacted, 16.3% (n = 111) answered ‘not applicable’, and less than 10 were missing.

Car

Of the young people who completed the Extreme Weather Survey (n = 680), over two thirds (67.1%, n = 456) reported that the floods and/or cyclone did not impact their ability to go to and from places by car, more than 1 in 4 (26.8%, n = 182) reported that this was impacted, 5.4% (n = 37) answered ‘not applicable’, and less than 10 were missing.

Quotes
What do you think the Prime Minister could or should do to support young people who might experience a natural disaster, such as flooding, a cyclone, or an earthquake?
"More support services to help young people deal with the trauma of being affected by natural disasters, also provide the basic needs for free, like accommodation, food, clothing and appropriate foot wear, bedding etc"

Young person from South Auckland

"Ensure communications stay working"

Young person from Te Tai Tokerau/Northland

“To create a fund for young people, to encourage them to create and design what they need during a natural disaster. Just like a flood relief fund, there should be one for the youth also.”

Young person from South Auckland

References

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